I often organize my thoughts by writing, perhaps because of my communications and journalism background. I decided to use this space to share some of those random thoughts and ideas with you. I hope you enjoy it, and maybe we can all learn something new.

leadership, training, Emotional Intelligence, Difficult Employee Roger Smith leadership, training, Emotional Intelligence, Difficult Employee Roger Smith

Driving Change in the Workplace

“Because we have always done it that way.”

That phrase is my biggest pet peeve—and it has been for more than 30 years. Many of you who have worked with me have heard me lament it. I have heard it in boardrooms, breakrooms, training sessions, Teams meetings, and project discussions. Sometimes it is said casually, sometimes defensively, and sometimes with a tone that shuts the conversation down before it begins. Every time I hear it, the same thought crosses my mind: that mindset will cost you (or us). Maybe not today, but eventually.

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