Education & Training

Building a Better Workforce

Today, more than ever, businesses and industries must continuously educate their workforce. This is due to many factors like changing technologies, changing laws and regulations, and, most importantly changing societal issues and norms. At RWSmith ETC, our goal is to offer the best on-site training in the sector and collaborate with other companies to offer a broad range of training specifically designed and customized to meet your needs.

Education and Training Offerings Include:

  • Active Shooter Preparedness & Survival Awareness

  • Customer Service Training

  • Managing Stress

  • Teamwork and Motivation

  • Leadership and Management

  • Emotional Intelligence

All classes presented through RWSmith Education, Training, and Consulting come with a
100% Money-Back Guarantee!
If your business is not satisfied with the content or instruction, you will pay nothing for the class.

Choose a training offering below for more information

Active Shooter Preparedness and Survival Awareness for Medical Facilities

Training and services designed to meet the unique needs of hospitals and other medical facilities.

Confident Customer Service
for Utilities

Enhance your team’s customer service confidence and skills through this on-site training experience.

Good, Better, Best
Building Emotional Intelligence

Enhance your team’s customer service confidence and skills through this on-site training experience.

Stress, What Stress?
Overcoming Stress in the Workplace

Enhance your team’s customer service confidence and skills through this on-site training experience.

Active Shooter Preparedness and Survival Awareness for Utilities

Confrontations at utilities and with utility employees continue to grow, so be prepared in case the worst should happen

Teams That Work
Building Better Teams

What if your employees worked together as ONE TEAM toward a common goal and purpose?

Crisis Communication
Working WITH The Media

Dealing with customers and media when times are good….and bad.

Active Shooter Preparedness and Survival Awareness
for Business and Industry

Never have to ask: “Did I do all I could to protect my employees.”

Management Boot Camp
Building Better Managers

Onsite training targeted at building better NEW managers and refreshing EXPERIENCED managers.

Time Management:
Tips, Tricks, and Tools

Time management drives efficiency, and efficiency drives profitability. Learn to do your best work with this onsite training.

Lifelong
Leadership

Are you ready to unlock the leader within you and propel your career to new heights?

Corporate Retreats

Reenergize and refocus your employees through corporate retreats. Corporate retreats can help:

  • Define Vision

  • Focus Activities

  • Align Effort Toward a Single Goal

  • Boost Lagging Performance

  • Inspire!

Our staff and partners will work with you to develop custom outings that address your needs. Choose from any combination of available classes, or we can create customer classes just for you. We can also organize additional team-building activities. We will take care of as little or as much of the planning as you want, including site selection, housing, meals, entertainment, and extracurricular activities. Just contact us today to start the discussion and planning. Click HERE for more information.